How to Return It

Follow these simple steps to Return the device:
Step 1 to Return

Put Everything inside the envelope

Check if you have everything we sent you inside our envelope (Charger and Wifi HotSpot)
Step 2 to Return

Put it on the mail

Put our envelope in a post box. You can find them at the airport or around in the city you are in.
Step 3 to Return

It's Done!

See how simple it is?! No need to worry about buying stamps, paying fees or envelopes!

Need Help?

Send us an email now, and we will get back to you as soon as possible.

Contact Us

Email: [email protected]
Phone: +351 938 665 159

How to return it in video

Check our video that shows how easy it is to return the device to us.


Have a look at the normal or typical Post boxes that you can find in Portugal.
Postbox CTT 1
CTT 2 Return
CTT 3 Return
CTT 4 Return
Normally, post boxes are red and they have inscriptions like “Correios” or “CTT”.
They are available around cities and at the airports in Portugal!

Need Help? Have A Question?